| Reason | All Day? | Start | End | Details |
|---|---|---|---|---|
| Technical difficulties | Yes | 30/01/2026 | 14/02/2026 | We are aware of an issue in some applications where the selected Firearm Department was auto-populated with the incorrect department address. This information is really only useful for our own internal admin and does not affect your Form 201 Firearms Medical Certificate. This issue has now been resolved. |
| Reason | All Day? | Start | End | Details |
| Reason | All Day? | Start | End | Details |
|---|---|---|---|---|
| High volume period | Yes | 06/01/2026 | 31/01/2026 | This time of year is busy due to the Christmas and new year break. Please bear with us if we don't get back to you straight away. Rest assured your emails and notifications have been received. Online applications open as usual 24/7. |
| Christmas break | Yes | 23/12/2025 | 06/01/2026 | Christmas bank holiday. Limited availability from Admin & Doctors. Applications are open as usual 24/7. |
| Reduced staff | Yes | 08/09/2025 | 17/09/2025 | Please note that our administrative team will be operating with reduced staff. During this time, there may be delays in responding to emails and general enquiries. We appreciate your patience and understanding, and will respond to all messages as promptly as possible. Applications are open 24/7 as usual. Thank you for your support. |
| Bank holiday | Yes | 25/08/2025 | 25/08/2025 | Applications open 24/7 as usual |
| Reduced staff | Yes | 23/05/2025 | 30/05/2025 | Please note that our administrative team will be operating with reduced staff. During this time, there may be delays in responding to emails and general enquiries. We appreciate your patience and understanding, and will respond to all messages as promptly as possible. Thank you for your support. |
| Reason | All Day? | Start | End | Details |