Any known delays or disruptions outside of our control to our services will be listed below.

Entries
ReasonStartEndDetails
Delays expected20 Jul, 2026
30 Aug, 2026

Due to the summer holiday period, we may experience delays in processing some cases and reports due to a high volume and potential reduced staff and doctor availability. Applications open as usual.
Bank holiday31 Aug, 2026
31 Aug, 2026

Summer bank holiday. Applications open as usual.
Reduced staff1 Sep, 2026
10 Sep, 2026

During the dates shown, our administrative team will be operating with reduced staffing. As a result, responses to emails and general enquiries may take a little longer than usual.

Applications will remain open 24 hours a day, 7 days a week as normal throughout this period.

Thank you for your patience and understanding. We will respond to all messages as promptly as possible.
ReasonStartEndDetails

Status updates history and past notices listed below

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There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.

Donald Rumsfeld