Any known delays or disruptions outside of our control to our services will be listed below.

ReasonAll Day?StartEndDetails
Bank holidayYes23/12/2025
06/01/2026

Christmas bank holiday. Limited availability from Admin & Doctors. Applications are open as usual 24/7.
ReasonAll Day?StartEndDetails

Status updates history and past notices listed below

ReasonAll Day?StartEndDetails
Reduced staffYes08/09/2025
17/09/2025

Please note that our administrative team will be operating with reduced staff. During this time, there may be delays in responding to emails and general enquiries. We appreciate your patience and understanding, and will respond to all messages as promptly as possible. Applications are open 24/7 as usual.

Thank you for your support.
Bank holidayYes25/08/2025
25/08/2025

Applications open 24/7 as usual
Reduced staffYes23/05/2025
30/05/2025

Please note that our administrative team will be operating with reduced staff. During this time, there may be delays in responding to emails and general enquiries. We appreciate your patience and understanding, and will respond to all messages as promptly as possible.

Thank you for your support.
Bank holidayYes05/05/2025
05/05/2025

Applications open 24/7 as usual.
Bank holidayYes18/04/2025
21/04/2025

Applications open 24/7 as usual. Admin back on Tuesday 22nd.
ReasonAll Day?StartEndDetails

There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.

Donald Rumsfeld