Contact & Support - Get in Touch with the ShootCert Team

If you have already received your ShootCert application confirmation, please use the Progress Checker to track your application and contact the ShootCert team directly; for all other enquiries, please use the contact form.

For all media enquiries, please use our dedicated Media Enquiry Form so we can ensure your request reaches the right team.

Have you checked our FAQs for an answer?

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Please note: We are experiencing some delays replying to non customer enquiries.

If, however, you are a customer, and you have received our confirmation email, please use the Progress Checker link to contact us about your application. Thank you.

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Check your application progress anytime
You can view the latest updates, actions, and instructions via your personal progress dashboard. If you receive any updates from your GP, please share them with us there to help keep your application moving. Check your emails for the link, or:

Get Your Dashboard Link

Complete the required fields and we will check your application details. Also, please check that your payment went through as failed payments will mean that our confirmation email will not be sent.

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FAO: Customers. Messages or questions about your application will not be seen or answered here. Please use the progress checker instead.

Note: If you have a question that is already answered in our FAQs, you may not receive a response to your message.

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Contact & Support – Get in Touch with the ShootCert Team